by Veronica | Oct 23, 2014 | Customer Relationships, Marketing, Social Media
Ok, so you’ve just seen positive feedback that someone has shared about you online, telling people how brilliant you are… What do you do next? Apart from replying to say thank you… Most people do nothing, but as a social prospector, you’re looking to... 
by Veronica | Sep 17, 2014 | Business, Customer Relationships, Product Creation
I love the freedom of being able to sell information products and services remotely, and the ease of taking payments online. I equally love the ease of buying pretty much anything I need online too. But there is one aspect of taking payments online that a lot of... 
by Veronica | Jul 13, 2014 | #30DaysToSocialExpert, Business, Customer Relationships, Email Marketing, Facebook, Social Media
Following on from the first video in my 3-part series, this is the 2nd top reason why coaches, trainers, consultants and business experts believe they aren’t achieving the level of success that they desire… … having no email list (or a very small email... 
by Veronica | Jul 1, 2014 | Customer Relationships, Facebook
Recently several people have told me that they aren’t marketing their business on Facebook, because “my ideal clients are not using Facebook”. I figured that I’d share my response to them here, just in case you’ve reached the same conclusion and rejected Facebook... 
by Veronica | Apr 30, 2014 | Business, Customer Relationships, Marketing
On the ship last week there was a resident photographer. She clearly took her job seriously because it felt like every time you turned around, she was there wanting to point her camera at you To buy these photos costs £20 or thereabouts per picture – so you can... 
by Veronica | Apr 16, 2014 | Business, Customer Relationships, Facebook, Marketing, Social Media
I refuse to join in the outcry over the recent changes to Facebook Edgerank… an update that has reduced the reach (number of people who see your posts in their newsfeed) of your page posts down from about 16% to around 5%. There’s a lot of people posting all...
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