by Veronica Pullen | Aug 22, 2018 | Category of One, Customer Relationships, Facebook
My ex-husband used to get me to chat with the women he met online dating, so they’d want to meet and date him. (Before we go any further, I want to make something clear.) I did NOT “string women along” as one person ranted at me in an email. Unlike me, he... 
by Veronica Pullen | Aug 17, 2018 | Category of One, Content Creation, Customer Relationships, Facebook, Marketing
On a training call recently, I heard the phrase ‘earn once, be forgiven later’ to refer to sending emails to your list. What this person meant was, once your emails have earned you the right to your audience’s inbox and eyeballs, the rapport, trust, and connection you... 
by Veronica Pullen | Feb 27, 2018 | Business, Customer Relationships, Marketing
When you sit in networking events or watch an introduction thread in an online community, you’ll notice everyone is using the same formulaic structure. It’s the same old boring vanilla in a sea of bland. I had my first call with my “Storytelling Mentor”, Michael... 
by Veronica Pullen | Oct 17, 2017 | Content Creation, Customer Relationships, Facebook, Facebook Messenger Bots
Standing in the queue in the supoermarket last weekend, I was looking at the rack of gift cards next to the checkout. Some gift cards enable the recipient to buy a ‘thing’ from a specific retailer… M&S, etc. Others mean the receipient can enjoy... 
by Veronica Pullen | May 24, 2016 | Customer Relationships, Linked in
A couple of weeks back, I added a new ‘position’ to my Linkedin profile. The updating of my profile sent a notification to all my connections, notifying them of my ‘new job’. You may have received this notification too. Underneath the notification, you’re offered the... 
by Veronica Pullen | Apr 6, 2016 | Business, Customer Relationships, Facebook
Did you know that you have a “Filtered Messages” folder for your Facebook messages? In the ‘old days’ (which in the world of Facebook isn’t that long ago!) there used to be an ‘other’ folder where private messages from people who aren’t your friends would appear. When...
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