Great Customer Service from Polaroid via Twitter – Quick as a Flash!
I’m always heartened when a business provides exemplary customer service and even more so when this occurs on Twitter. We often hear negative reports of both customer service and of customers being ignored on Twitter– I’m pleased I can tell you a positive story today....
Facebook Page or Profile – is your business at risk?
Facebook take their T&C's seriously but just recently I've seen an increase in the number of business owners who are seemingly unaware that they are on the wrong side of the rules with their Facebook presence. I've been prompted to write this post because there is...
Hold the Front Page!
Last Wednesday we were pleasantly surprised when our copy of Surrey Mirror Midweek came through our letter box - there we were on the front page with a great write up of our wedding day by Chris Madden. With permission from Surrey Mirror I can now share this article...
Wedding Feature in Entrepreneurs’ Circular
I wanted to write a quick post to share with you the coverage we have received for our wedding in this month's Entrepreneurs Circular. You can read the article by clicking this link; EC Wedding article The Entrepreneurs' Circular is delivered monthly to members of...
Can I speak for you?
Do you run a networking group that is on the look out for speakers? Planning an event and seeking someone to deliver a social media workshop? Perhaps I can help? I can come along and deliver a session about how businesses can use social media to build a brand and gain...
National promotion without incurring a national debt
If you’re a small business, social media provides fantastic opportunities to promote what you do and really get your business noticed. No longer do the large corporations with huge marketing budgets call the shots. In fact being a small business using social media can...
I’m getting married in the morning!
Well ok not the morning – I’m getting married to Bill on Friday! Fifteen months ago when we booked the date and venue Friday seemed like years ahead. The time has flown by and all of a sudden our big day is just three days away! The past two weeks in particular have...
The morning after the night before – Redhill & Reigate Tweetup March 2011
Last night was awesome as approximately 30 local Twitter users attended the Redhill and Reigate Tweet Up at The Feathers Pub in Merstham. Twitter users who had been conversing online were able to meet in real life. which for many people was the first time they had met...
The 40 Year Old Page 3 Virgin
At the age of 40, I can now add “Page 3 Girl” to my list of life achievements! Don’t get too excited though – I’m not ‘that’ kinda girl! No, as an organiser I recently gave an interview to Surrey Mirror about our upcoming Redhill and Reigate Tweet Up and it was...
Let’s get engaged
The art of online communication applies to your use of social media plus any other form of online interactions you participate in (i.e. forums). It doesn’t matter whether you are there purely for social reasons, promoting your business, or both. The same principles...
Connect on Social Media